FAQ

FAQ

Do you deliver islandwide in Sri Lanka?
Yes. We provide islandwide delivery across Sri Lanka to all supported locations.

How long does delivery take?
Orders are usually delivered within 2–5 working days, depending on your location and courier schedules.

Is Cash on Delivery (COD) available?
Yes. Cash on Delivery (COD) is available for all eligible orders.

What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photos or videos. Once verified, we will arrange a replacement or refund.

Can I cancel or change my order after placing it?
Orders can be cancelled within 12 hours of placing the order, provided the order has not yet been shipped.

How can I contact customer support?
You can contact us via WhatsApp or email, and our support team will assist you promptly.